This Privacy Policy explains how AskReal (“we”, “us”) handles information when you use our website at the address shown in your browser, our related online content, and our mobile application (together, the “Services”). By using the Services, you agree to this policy. If you do not agree, please stop using the Services.
1. What we collect
Website
When you browse our site, we or our hosting providers may automatically receive technical data such as:
- IP address and general location derived from it
- Browser type, device type, and operating system
- Pages viewed, approximate time on page, and referring URL
- Date and time of requests
If we enable analytics (for example Google Analytics), that vendor may set cookies or similar technologies and receive usage data under their own terms. You can often limit cookies through your browser settings. When no analytics ID is configured, we do not load that vendor’s scripts.
Mobile app
The AskReal app may collect data described in the product itself and in the privacy details shown on the Apple App Store listing. We do not reproduce the full store disclosure here; please review the in-store privacy information for the most accurate, up-to-date description of app data practices.
Information you send us
If you email us or use a contact form (when available), we receive whatever you choose to provide — typically your name, email address, and message content.
2. Cookies and similar technologies
We may use cookies, local storage, or pixels to keep the site working, remember preferences, measure performance, or support analytics. You can control many cookies through your browser; blocking some cookies may affect how the site functions.
3. How we use information
We use the information we hold to:
- Provide, maintain, and improve the Services
- Respond to support requests and communicate with you
- Monitor security, prevent abuse, and enforce our terms
- Understand aggregate usage trends (for example which pages are popular)
- Comply with legal obligations
We do not sell your personal information as a standalone product.
4. Sharing with others
We may share information with:
- Service providers who host the site, send email, or provide analytics — only as needed to perform work for us and subject to appropriate safeguards
- Authorities when required by law, regulation, legal process, or to protect rights and safety
- Business transfers in connection with a merger, acquisition, or sale of assets, where information may transfer as part of that transaction
5. Children
The Services are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us and we will take reasonable steps to delete it.
6. International visitors
We may process and store information in countries other than where you live. Those countries may have different data protection rules. By using the Services, you understand that your information may be transferred as described in this policy.
7. Retention
We keep information only as long as needed for the purposes above, unless a longer period is required by law. Technical logs may be kept for a limited time for security and debugging.
8. Security
We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your choices
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information. To make a request, contact us through the contact page. We may need to verify your identity before responding.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Services after changes means you accept the revised policy.
11. Contact
For privacy questions, visit Contact or use the details we publish there.